Resident Manager


Are you a community builder, love interacting with families and carry the skills to take care of a family site community? Are you confident, love connecting with families, build relationships and can muster up some basic maintenance skills to attend to routine maintenance issues?  Come join us!

More Than A Roof Housing Society employs local men and women with an ‘urban missionary’ mindset. Our mandate to ‘do life’ with people brings us very close to those we intend to serve through the provision of stable, affordable housing. Creating healthy community requires care and commitment, so we look to hire people skills coupled with competence and ability for each position. MTR promotes a Christian faith based, team setting where we work together and support one another in an atmosphere of honesty and inclusion. We attract people with integrity, compassion, and a heart for the work.

Purpose: To serve our tenant population both practically and personally to provide inclusion, community and a sense of belonging while upholding the mission, vision and values of More Than A Roof.

Report to: Assoc Ops Manager Part Time: 21 hours/week

Job Location: Prince George, BC

Duties & Responsibilities

Tenant Relations

  • Research community resources that will aid tenants in personal &/or professional growth
  • Assist tenants with life skills like parenting, budgeting, etc. where appropriate
  • Encourage tenant interaction and participation through community events, volunteer opportunities and the like
  • Facilitate and support community development
  • Listen to and pray for specific concerns of tenants
  • Liaise between community and local churches & services
  • Encourage compliance with ‘house rules’ and tenancy agreement terms, and deal with conflict resolution as necessary:
  • personally if possible without jeopardizing your relationship with the tenants
  • involve the property manager when personal interaction fails
  • involve the ppm, executive director &/or the board of directors through the property manager as a final step * be ‘on call’ during the week to help tenants as required


  • Rent & parking fee collection, issue receipts, bank deposits, month end paperwork
  • Maintain petty cash, records & receipts, invoices for payment
  • Maintain office supply levels
  • Control the manageable expense lines and stay within spending guidelines
  • Maintain tenant records with applications, tenancy agreements, move-in/out forms, subsidy forms, verification of income and correspondence
  • Unit change-over: outgoing paperwork for tenant leaving; review and selection of new tenants from waiting list and incoming paperwork for new tenants
  • Tenant correspondence relating to tenancy
  • Schedule and conduct regular tenant meetings – update tenant handbook when necessary
  • Parking administration
  • Coordinate bookings of common room
  • Attend regular staff meetings and train incoming staff
  • Liaise with weekend/emergency relief management
  • Calculate tenant rent contributions as required and annually with the property manager
  • Maintain up to date tenant list at intercom
  • Where applicable, collect laundry money for deposit


  • Common/Laundry Room
  • Weekly: dust/vacuum/sweep, mop floors, remove garbage, clean bathrooms, check dryer filters, keep clean & clutter free, stock necessary paper supplies
  • Every 2-3 weeks or as needed: check ventilation & clean filters, clean windows, set & monitor heat levels
  • Prepare common area when room is booked by tenants or other groups using the facility by cleaning Courtyards*: (as necessary) sweep, remove garbage, wash windows and siding, touch up painting
  • Lawn & Garden: March – October/November; weekly: mow, fertilize lawn, pick up garbage, sweep sidewalks, trim trees & shrubs, weed & water flower beds, replace dead plants
  • this is easiest when kept up on a very regular basis
  • where possible with established budget lines, contract a lawn maintenance company
  • schedule irrigation; spring – test & turn on, fall – drain & disengage ParkingGarage*- sweep/hose (weekly) & power wash (seasonal)
  • Units – respond to ‘Request for Repair’ forms making necessary repairs or contacting service people (ie. fridge repair, pest control, plumbing, etc.) in a timely manner
  • schedule annual unit inspections and perform necessary follow up maintenance
  • unit change-over cleaning & repairs; paint & flooring contracted when necessary
  • maintain organized maintenance files for all units including a master file Keys *maintain secure key systems for the entire property
  • Ensure annual service contracts are properly executed (ie. garbage, irrigation, pest control, etc.)
  • Replace lights throughout as necessary
  • Test emergency lighting where applicable (annual)
  • Budget maintenance expenditures staying within spending guidelines

This is a live-in position and comes with subsidized housing in a family community. Applicants would ideally have family living with them, meeting the criteria of being able to live in a BC Housing family housing site.


  • Extended health care
  • Vision care
  • Dental care
  • Life insurance
  • Flexible working hours
  • Casual dress
  • On-site parking
  • Company events & social hours
  • Work from home opportunities
  • Vacation & paid time off

Part-time hours: 21 per week

Job Types: Part-time, Permanent

Applicant should either have Canadian citizenship or Permanent residency status.

Salary: $18.00 /hour


Job Summary

Job type




5 months


Jun 30, 2020